Return & Exchange Policy
Madni Electronics is committed to providing genuine products and reliable customer service.
Return and exchange eligibility may vary by product category and manufacturer warranty.
When to contact us
Please contact Madni Electronics as soon as possible if you receive:
- A damaged product
- A defective product
- An incorrect product
- A product with missing accessories
What we may ask for
- Order number
- Photos
- Videos
- Product details
Products may be inspected before a return or exchange is approved.
Returning a product
Where applicable, products should be returned with:
- Original packaging
- Accessories
- Manuals
- Warranty documents
- Other supplied items
Not eligible
Products damaged through customer misuse, physical damage, unauthorized modification or improper installation may not qualify for return or exchange.
Warranty claims
Manufacturer warranty claims are handled according to the applicable manufacturer's warranty terms.
For large appliances and electronics, inspection may be required before approving a return, exchange or warranty claim.